Before you submit a request
Deleting your data is permanent and irreversible. This includes all products, transactions, customer records, and account information. Some data (e.g., GST transaction records) may be retained for up to 8 years as required by Indian tax law.
What gets deleted
Transaction records required for GST/tax compliance may be retained for up to 8 years as mandated by Indian law.
Submit your request
Request received
Other requests (access, correction, export) are still handled by email — see below.
What happens next
Receipt confirmed
Within 2 business days — we acknowledge your request and verify your identity
Data review
We locate all data associated with your account across our systems
Deletion completed
Within 30 days — all eligible data is permanently deleted from our servers
Confirmation sent
We email you a final confirmation once deletion is complete
Other privacy requests